Keep up with us on Facebook and Twitter as well:Ĭopyright 2023 Mitchell Repair Information Company, LLC and Snap-on Inc.I was taught a valuable lesson in pricing back in the 1980s by a fellow shop owner. We thank you for your loyalty and ongoing support. We listen to your suggestions and comments and add training information on a regular basis. These resources are part of Mitchell 1/ShopKey's ongoing commitment to provide the most thoroughly supported Shop Management software available. Additionally, there are registered user topics such as Wrench (specific repair challenges), Shop2Shop (customers, employees), Industry Trends and much more. Topics include shop management software setup, features and operational aspects, including related product topics. Users can become 'Shop Management Certified' by watching the video playlists and then passing each of the five playlist quizzes.ĭISCUSS: The Shop Management User's Forum is an online discussion board where you can ask questions, compare notes with other shops and get answers from the experts the user's community and M1/SK training staff. We provide access to a full complement (100+) of video clips organized into five playlists, designed to provide step-by-step instruction on every important aspect of the management system. GROW: Get2Know offers shops the opportunity to improve efficiency and accuracy by expanding the working knowledge and skills set of SE users. These videos can be viewed from anywhere using a PC, tablet or phone with an internet connection For example, you could be on the Configurations – Reports/Printers screen and press the F1 key and immediately see text, graphics and a video link to actually show you details about that screen and how it works. WATCH: Mitchell 1/ShopKey’s online training includes 100+ brief (1-3 min) tutorials selected from a list at at one of the links above (M1 or SK training videos) or by pressing the F1 key from any screen. Chances are that most questions you may have about using the software have already been asked, and answered by articles found within this knowledgebase. Our Knowledgebase is where you go to get answers to Frequently Asked Questions (FAQs) about using the Shop Management Software. Use the links on the left side of this screen to browse our comprehensive set of online help topics. READ: Our Document Central page provides access to the Manager SE SETUP and LEARN documents and other important resources.

Doing so will take you directly to text, graphics and video links specific to the area of the program you are working in. Context-sensitive online help may be accessed from any screen in your shop management program by clicking. Welcome to the Shop Management Online Help – the internet-based destination for assistance and training information to get the most out of your Mitchell 1/ShopKey Shop Management program.

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